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System downtime, viruses, spyware, losses of productivity.... Are the computer systems you rely on to run your business not working consistently and as expected? These distractions are unnecessary, time consuming and very expensive.
Proactive, Flexible, Affordable, Managed Solutions
Managed Information Technology Services
Computer Consulting Service understands service
At CCS, we understand time is money. We also know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges.
Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along.
Managed Services from CCS consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, CCS provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business.
It's not just about monitoring, that just lets you know something is wrong.
And it’s not just about remote access to your systems to troubleshoot issues.
It's about a proactive preventative approach to IT systems management
This is possible through the use of a series of "Best Practices" that we have developed over years of collective experience.
Best practices for tasks such as:
Spyware Protection and Removal
Virus Protection
Disk Drive Analysis
Security Patch Management
Application Usage
System Auditing
Backup and Disaster Recovery
User Policy Enforcement
Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions.
Our technology expertise becomes your competitive advantage.
DID YOU KNOW?
20 million person days per year are lost due to technology failures
A cost that few Businesses can afford. Any business supported by technology should consider both direct & indirect costs.
Proactive IT Management
By maximizing the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail.
As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business.
Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?
Consistency is the cornerstone of Managed Services
Managed Service Features
Site Assessment and Inventory
Proactive Service
Management and Status Reporting
Best Practice Driven
Automated and Reliable
We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.
Managed Service Benefits
• Reliability
• Security
• Consistency
• Productivity Gains
• Cost Management and Control
• Performance
• Managed Expansion and Growth
Our goal is to serve as your technology partner with a focus on providing solutions. By using a consultative approach to evaluate your business and technology needs, we can advise on the best solutions for your current and future needs
A proactive, preventative approach to IT management.
Let CCS help you realize the productivity gains and ROI you have been expecting from your computer systems all along.
COMPREHENSIVE SERVER MANAGEMENT
Our comprehensive server management keeps your servers running, available and secure.
MULTIPLE SERVICE LEVELS FOR WORKSTATION MANAGEMENT
Our comprehensive Workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.
Server Service Level Program
Security Patch Management
SQL Server, Exchange, IIS, OS
Virus Definition Management
Backup Management
Firmware Management
Service Monitoring and Notification
Event Log Monitoring
Disaster Recovery Coverage
Level 1 Service Program
Provides the basic services to keep the workstation secure and notify us of any imminent problems.
Security Patch Management
System Log Monitoring
Virus Protection Management
Daily System Audits
End User Support Portal
Monthly Management Report
Level 2 Service Program
Provides more advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.
Security Patch Management
System Log Monitoring
Virus Protection Management
Daily System Audits
End User Support Portal
Monthly Management Reports
Application Deployment
Application Addition and Change Notification
Hardware Change Notification
Security Log Monitoring
Application Log Monitoring
Security Log Monitoring
Spy ware Removal and Management
Bandwidth Usage Tracking
Asset Management
Report Generation
Remote Management
Level 3 Service Program
The ultimate protection to keep critical workstations and users operational.
Security Patch Management
System Log Monitoring
Virus Protection Management
Daily System Audits
End User Support Portal
Monthly Management Reports
Application Deployment
Application Addition and Change Notification
Hardware Change Notification
Security Log Monitoring
Application Log Monitoring
Spy ware Removal and Management
Bandwidth Usage Tracking
Asset Management
Report Generation
Remote Management
End User Remote Control
Desktop Policy Enforcement
Backup and Disaster Recovery
Proactive IT Management
OTHER SERVICES
- Network security audits.
- Designing, building and installing turn-key systems
- Network design and configuration
- Provide network training on various hardware and software applications
- Offer consultation and hands on support for hardware and software migration
- Documentation of various network information
- Project management
- Installation and support of LAN \ WAN and WLAN connectivity
- Office phone systems & cabling
- Web and email hosting
- Web development
- Software programming
- Wireless connectivity
- VPN and Firewall configurations
- We offer turn key office solutions
- EMR system ( Electronic Medical Records ) paperless office
And much! much! MORE!
Proactive, Flexible, Affordable, Managed Solutions
In today’s business, the management of IT is vital to a business's operations. You need 24/7 uptime! Keeping up with your IT operations can be difficult and expensive while also distracting you from your business's. What are the signs that you may be ready to outsource to a managed IT service provider?
Signs You Need CCS Managed Service
1. The IT workload keeps piling up
IT departments continue to find themselves struggling to
keep up with their daily workload due to the continual influx of
projects and ever changing technologies. By hiring a managed services
provider, the IT department's workload is decreased allowing staff more time to focus on company operations and become more efficient.
2. IT unable to meet daily service demands
More and more companies hire IT staff having generalized rather than specialized skillsets. When projects arise requiring a specific skill, this places a strain upon current IT staff and takes away from daily service demands being completed. A managed services provider can alleviate the added demand by taking care of the service demands, providing the specialized IT skills needed for project or both.
3. Protecting sensitive information
Managed services providers can ensure sensitive or critical data is protected at all times whether it is transmitted, stored or accessed. Information ranging from financial records to protected health information is secure while complying with required regulations such as HIPAA.
4. Unpredictable or low IT budget
Are your IT costs all over the place? Are you considering hiring another IT professional? If yes, consider outsourcing to a managed services provider. You will pay a fixed fee for services and will not have the additional overhead for an employee such as employer contributions to health insurance, 401k, social security, Medicare, etc.
5. Your service needs are top priority
By outsourcing with a managed services provider, your systems are monitored 24/7. Our staff is alerted if an issue arises who then examine and resolve issue before it can potentially cause system downtime.